Ivu Shines

www.ivushines.com is an ecommerce platform owned and operated by Ivu Shines. We value the trust you place in us and understand the importance of secure transactions and information privacy. This Privacy Policy explains how Ivu Shines (“we”, “our”, “us”) collects, uses, shares, and protects your personal information through our website www.ivushines.com.

You may browse certain sections of the website without registering with us. However, when you provide any personal information or make a purchase, you consent to the practices described in this Privacy Policy. Your information will be stored and processed primarily in India, where data-protection laws may differ from those in your country of residence.

By accessing or using our website, submitting your information, or purchasing any product/service, you expressly agree to the terms of this Privacy Policy, the Terms of Use, and the applicable product/service terms. If you do not agree, please refrain from using our website.

Information We Collect

When you transact on our website, we collect personal details you provide, including but not limited to:

Name
Date of Birth
Contact Number
Email Address
Shipping/Billing Address
Information related to customer surveys, feedback, or promotional offers

During website browsing, we may automatically receive your device’s IP address and technical details to understand browser type, operating system, and site usage patterns.

This information helps us maintain records, process your orders, enhance our services, and personalize your shopping experience.

Use of Information

Your information may be used for:

Processing and fulfilling orders
Communicating order updates (confirmation, dispatch, delivery)
Improving our products, services, and website experience
Internal record keeping
Sending promotional emails/SMS (only if you opt-in)
Personalizing content based on preferences

We do not store full credit card or payment information. All payments are securely processed through trusted payment gateways.

Sharing of Information

We do not sell, trade, or distribute your personal information to third parties for marketing purposes.

However, your details may be shared with:

Delivery partners/shipping companies for dispatch and delivery
Payment gateways for processing your transaction
Legal authorities, when required by law or to protect our rights and safety of our users

All third-party service providers are required to protect your information in compliance with applicable laws.

Data Protection

To safeguard your personal information, we follow industry-standard security practices and implement technical and organizational measures to prevent unauthorized access, misuse, alteration, or loss of data.

Your Consent

By using our website, you consent to the collection, use, and disclosure of your information as outlined in this Privacy Policy.

Changes to This Policy

Ivu Shines reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and continued use of the website will be considered acceptance of those changes.